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MISMOOSH LTD Digital Reward Card

When spending an MISMOOSH LTD Digital Reward Card you accept the terms and conditions below:

    • MISMOOSH LTD Digital Reward Cards awarded when buying a qualifying purchase on Mismoosh LTD are managed by our rewards partner,
    • Each transaction is subject to various fraud checks and MISMOOSH LTD.com reserves the right to refuse an order if the payment is subject to additional verification or scrutiny or for any other reason, without providing explanation.
    • MISMOOSH LTD Digital Reward Cards will be sent to the email address stated in the individual order following the qualifying period.
    • Provided you do not cancel your Pay Monthly contract within your 14-day change of mind grace period or return your phone within 30 days due to it being faulty, you will automatically receive the MISMOOSH LTD Digital Reward Card by email following this 30-day period. If you do not receive your MISMOOSH LTD Digital Reward Card within 5 days of this grace period ending, please contact
    • The value of your MISMOOSH LTD Digital Reward Card is specific to the deal you selected on MISMOOSH LTD and is available to view on your confirmation email.
    • Where possible Third parties will try to meet all delivery requirements but neither Third parties nor MISMOOSH LTD shall be liable for any loss incurred either directly or indirectly by failure to meet the requested delivery date. 'Loss' in this instance includes any loss of profit, costs, damages, charges, other expenses, consequential losses and non-financial losses.
    • Risk will pass to the customer upon delivery. Neither nor MISMOOSH LTD has any liability for lost, stolen or damaged MISMOOSH LTD Digital Reward Cards once risk has passed to the customer at time of email delivery.
    • MISMOOSH LTD Digital Reward Cards cannot be returned or refunded, except in accordance with your legal statutory rights.
    • Third parties is not directly linked to MISMOOSH LTD or any MISMOOSH LTD company and Third parties cannot take responsibility for products and services offered by MISMOOSH LTD or MISMOOSH LTD Mobile companies. In addition, MISMOOSH LTD shall not be responsible for services offered by third parties and its associated companies.
    • The collection and management of your credit card data and personal information which is collected, processed and managed is solely used for sending and managing the reward and to authorise payment. Privacy Policy can be found .
    • MISMOOSH LTD Digital Reward Card values should be checked immediately upon receipt. Any discrepancies must be notified immediately to MISMOOSH LTD Customer Service by calling or email  Neither MISMOOSH LTD nor Third parties can be held responsible for any shortage or loss of any MISMOOSH LTD Digital Reward Cards not notified to Third parties within 14 working days of email delivery, or the specified delivery date in respect of lost cards.
    • Third parties cannot be held responsible for failure to meet its service obligations when any failure is brought about due to a cause totally beyond its reasonable control, for example: acts of God, trade disputes; governmental intervention, fire, flood, and disruption to computer and IT infrastructure.
    • Breach of these terms and conditions by you will entitle Third parties and/or MISMOOSH LTD to seek the appropriate legal remedy available for injunction, damages or otherwise.
    • Whilst the contents of the website are checked for accuracy, Third parties cannot be held responsible for omissions or errors or any statements made on the site. Nor is Third parties responsible for any losses incurred if information is used from the website or if accessing the site may result in viruses to your computer equipment.
    • The images on the website including trademarks can only be used with the permission of the owner.
  • As a UK registered company any disputes with MISMOOSH LTD and/or Third parties will be subject to resolution under English Law and subject to the exclusive jurisdiction of the courts of England and Wales.

Finance

To be eligible to apply for finance, you must be 18 or older and have been a UK resident for more than 3 years. If applying via mismoosh.com you must also have an MISMOOSH (GDVA-GSFA ) My Account. Other conditions may apply and we cannot guarantee that your application will be accepted. The stock will not be allocated until the application has been completed and approved. We reserve the right to withdraw finance on certain products at any time.

If you’ve used finance to buy from MISMOOSH (GDVA-GSFA ) in the past, you’ll keep your payment plan with V12, our previous finance provider, until the balance is paid off. If you want to buy using finance again, you’ll need to apply for a new plan with Third parties. For customers who need help with their existing payment plan, you can contact us ore the Third parties.

To apply for finance via Mismoosh (gdva-gsfa ).com with Third parties, just follow these 6 easy steps:

  • Add a product to your basket and go to checkout.
  • Choose MISMOOSH (GDVA-GSFA ) Finance as your payment method, then click ‘check your eligibility ’.
  • Log in to your MISMOOSH (GDVA-GSFA ) My Account, or create an account if you don’t have one.
  • Answer 5 questions and Third parties will tell you if they think you’re eligible for MISMOOSH (GDVA-GSFA ) Finance – this won’t affect your credit score.
  • Third parties will then run a full credit check – this could affect your credit score.
  • Read the legal info, select a credit limit preference and add your e-signature.

To apply for finance in an MISMOOSH (GDVA-GSFA ) store, please speak to a member of staff who will be on hand to guide you through the process.

If you are unhappy with Third parties’s decision about your application, you’re more than welcome to make an appeal. To do this, please call Contact the Third parties. You’ll have one month to submit your appeal once Third parties has told you about their decision.

If you’ve been accepted and you’re buying a product from MISMOOSH (GDVA-GSFA ), please note that orders delivered using Click & Collect can't be paid for using MISMOOSH (GDVA-GSFA ) Finance or the choice of a third party what is included with the order..

For your first MISMOOSH (GDVA-GSFA ) Finance order, you’ll need to have your product delivered to your home address so we can make sure it’s really you. This means that your first purchase cannot be or include a digital download.

Should you cancel your credit agreement and have already received products from us, then you will be liable to pay us in full for the product (unless your cancellation rights apply). In practice, this means that we usually send out the product when everything has been arranged and is outside the credit cancellation.

If you are for any reason unhappy with your MISMOOSH (GDVA-GSFA ) Finance plan and wish to make a complaint, please contact us as soon as possible and we will do our best to put things right.

If you are not happy with our decision regarding your complaint and wish to take it further, you can ask the Financial Ombudsman Service to review your complaint. You can contact them using the details below ore or the choice of a third party what is included with the order.:

Phone - 0300 123 9123
Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
Online - www.financial-ombudsman.org.uk
Letter - The Financial Ombudsman Service, Exchange Tower, London, E14 9SR.

If you have a loan through a European provision, the EU legislation will count here from the third party provider.

Payment options

Credit & debit cards

Found your perfect tech? Sorted your delivery or pick up? Now all you need to do is pay. Its that easy!

We accept:

American Express

Maestro

MasterCard

Visa Credit

Visa Debit

Paypal

Apple Pay

Ideal

Klarna

We also offer a range of flexible credit and leasing options so you can spread the cost for any major purchases. Payment options will be added when you complete your order and want to pay. There you have the choice to choose from here. payment option differs per location and country.

When we take payment for your order

As soon as your order is placed we request authorisation for payment from your bank. This includes orders that are to be delivered on a specific date.

Reducing the risk of authorisation being refused by your card issuer

  • Make sure your personal details are correct and match those registered to your bank account.
  • When pre-ordering items, ensure the expiry date of your card is not outside the expected release date for your items.
  • Make sure your card is registered to the billing address.
  • Sign up to a card authentication scheme such as Verified by Visa or MasterCard SecureCode.
  • If you are placing a high value order, consider informing your bank before purchase.
  • If your bank directly contacts you to confirm account usage, please inform us and we will retry for authorisation.

Mismoosh LTD , a company registered in England and Wales under the number 10251092 with registered office at 74 Branston Road LE159RS Uppingham Rutland United Kingdom; Mobile: +44 07507939354, Land line: +44 01572821926

Nature of business

  • 62012 - Business and domestic software development.
  • 62030 - Computer facilities management activities.
  • 69201 - Accounting and auditing activities.
  • 79901 - Activities of tourist guide and outdoors.

Warranty RMA -DOA ( Dead On Arrival) ore Return

My item is faulty RMA -DOA ( Dead On Arrival)

Our policy

You can return a faulty item for an exchange or a refund within 30 days of purchase or delivery. in case of error, the costs of return are on us.

If more than 30 days has passed since purchase or delivery and your item is still within its guarantee period (normally 12 months and more from purchase), we may be able to offer you a prompt repair replace ore other service.

We don’t cover faults caused by accident damage, neglect, misuse or normal wear and tear. ( provided this is not included in a separate part of the product.)

How to return a faulty item

Within 14 days of your purchase or delivery date, the quickest way to help is in store (exceptions apply).

If you purchased your item online and you can’t come in store, you can:

  • Use our nifty Webchat service /Contact form/Watsapp/ Teamspeak/ Steam / Facebook ore Twitter. Our expert team are on-hand to help you with your query.
  • Complete this form and drop off your item at your local DPD Pickup Shop / Evri / UPS / Royal mail. { We can also collect expensive material from your address and immediately replace it and or return it. This is also part of our after service.}
  • Complete this form [ This form by delivery partners other we send you the form] to organise one of our delivery partners to pick up your item(s) from your home at a time that suits you best.

If more than 30 have passed since purchased or delivery of your item, please get in touch .

 

I've changed my mind

If we have send your item already out ore special on order we cannot cancel the item for free. Please also think by some items also about if the seal are broke ore license items can be exception’s apply !!!

How to return an unwanted item

If you're unable to pop in for visit, you can try one of the following instead:

  • Fill in this form if you'd like to drop your item off at a nearby DPD Pickup Shop / UPS/ DHL /Evri This differs per product how it should be handled. So don't think about returning a laptop or GPU through evri / Royalmail. Then we do not accept the return. If it is well packed and will do it via DPD and/or UPS, we will accept it.
  • Or, fill in the contact form if you'd like our delivery partners to collect it from your home at a suitable time.

Our policy

If you purchased online, you can return your items within 14 days even if you have opened it for inspection. It must be returned as new and in its original packaging.

If you purchased in store, you can return your item within 21 days in its unopened and sealed packaging along with proof of purchase (excludes connected mobile phones*)

*Returns policies contracts differ by network. You can change or cancel your contract with ID within 14 days of purchase.

If we have send your item already out ore special on order we cannot cancel the item for free. Please also think by some items also about if the seal are broke ore license items can be exception’s apply !!!

Mismoosh LTD , a company registered in England and Wales under the number 10251092 with registered office at 74 Branston Road LE159RS Uppingham Rutland United Kingdom; Mobile: +44 07507939354, Land line: +44 01572821926

Nature of business

  • 62012 - Business and domestic software development.
  • 62030 - Computer facilities management activities.
  • 69201 - Accounting and auditing activities.
  • 79901 - Activities of tourist guide and outdoors.