RaidSonic Technology GmbH was founded in Hamburg in 1999. The success was quick. The product range grew as well as the number of employees. Thus, in 2004 RaidSonic moved to larger premises in a new location. After concentrating solely on Germany in the beginning, the rapid growth led to an expansion of our activities into nearly all of Europe. Nowadays the expansion includes Asia as well. The following brands are sold by RaidSonic: ICY BOX, KeySonic, RAIDON and RackMax.

Goal
Our goal is always to be a step ahead with innovative product ideas - creating trends rather than running after them. Nevertheless, we do not forget our origin - flexible solutions for mass storage. Although we encourage innovations, sometimes it is good to hold on to the well tried and tested.

Products
As a manufacturer we have a direct influence on product design concerning quality, functionality and equipment. We constantly use high quality components and because of this decisive reason our products have gained a strong position in the upper market segment.

Beside our own brands ICY BOX and KeySonic, we also sell products that add to our portfolio reasonably. These are of course high-quality branded products as well.

Brands

ICY BOX - ICY BOX is RaidSonic's most popular own brand, with storage solutions and multimedia peripherals for a large number of customers. Our brand's good reputation started thanks to our internal and external enclosures. NAS and RAID systems, multi card readers, stylish mobile and multimedia accessories are the logical development and round off our product range.

RAIDON - The specialist for professional storage systems with intelligent backup and RAID solutions for two or more hard disks. RAIDON is our long-standing partner as a manufacturer in Taiwan, for whom we undertake the distribution in Europe.

KeySonic - With our own brand for computer peripherals, we focus mainly on keyboards for the industrial, medical and multimedia segment. Due to a continuous  development KeySonic is always customized to the individual needs... Touch the difference.

RACKMAX - Our own brand RackMax stands for hardware solutions which comprise basical backplanes, internal enclosures and highly specialized server hardware. We aim to provide high quality hardware solutions in even the most sophisticated task areas. At this we use symbioses of firmly established partners on the market such as Gooxi and ASPower. For a comprehensive overview please follow the link to our dedicated website www.rackmax.net.

Due to our status as a manufacturer, we offer qualified technical support and individual targeted solutions. Based on our direct influence on the production process, we can always act quickly to the markets needs.

Kurt-Fischer-Strasse 50
D- 22926 Ahrensburg (Germany)

Telefon +49 (0)41 02 - 46 8 9 00

Telefax +49 (0)41 02 - 46 8 9 01

E-Mail: info(at)raidsonic.de

 

RaidSonic Support and Service

If you were not able to find a satisfactory answer to your question in our FAQ section, we recommend contacting us directly:

Contact by phone - Our sales team and technical consultants will be glad to provide advice and practical support.

General & Sales: +49 (0)4102 468 – 900

Support Hotline: 0800 - ICY HELP / 0800 -  429 4357 *

Support: +49 (0)4102 468 – 950

 

* Toll-free call within Germany

RaidSonics hotline, support & service team working hours:

Mon. – Thu. 8:30 – 12:00 AM / 1:00 – 5:30 PM
Fr. 8:30 – 12:00 AM / 1:00 – 3:00 PM

Please do not forget to include your E-mail address. Without it, we would not be able to contact you back!

 
Contact by E-mail - Please fill in the following form and send it to us per E-mail. Our customer consultants will contact you as soon as possible.

Contact by letter or fax - Please feel free to send us your request by mail or fax.

RaidSonic Technology GmbH
50 Kurt-Fischer street
22926 Ahrensburg

Fax: +49 (0)4102 468 – 901

Get help in our Users forum - Customers help customers - around the clock.
https://forum.raidsonic.de/en/

Praise & Criticism - Our customer service appreciates your opinions / criticism concerning our products and service.

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